Sale Policies, Terms and Conditions

Bids and Price Quotes

We welcome the opportunity to furnish you with a price quote for quantity purchases. On receipt of your request, we will furnish you with a quote including shipping charges good for a period of twenty-one days unless otherwise noted by us.

Payment

We accept Visa, Mastercard, American Express, and Novus/Discover credit cards, as well as pre-payment by check, money-order or international wire transfer. Prepayments require "collected funds" status before shipping.

Pricing

The shopping cart will display estimated shipping charge options. You can choose your shipping method on the page where you enter your address. When a quoted shipping charge is significantly different than actual cost, such as when shipping internationally, you will be notified of the actual shipping and handling charge before we send the order.

Items sold may be subject to additional taxes, excises or other charges levied by a government relating to the sale, consumption or use of one or more items sold to you.

Special Orders

Special orders, such as for custom built items, require payment in advance and are nonrefundable.

Back Orders

We pride ourselves in prompt shipment. If items are backordered, we will notify you of their estimated arrival date. If you wish to cancel a backorder, please call our customer service representatives for a prompt refund if applicable.

Hazardous Materials

Material Safety Data Sheets (MSDS) are available upon request for all products determined by OSHA to be Hazardous Substances.

Replacement Parts

Replacement parts are available for many products. Use the manufacturer's number or our catalog reference number to order parts.

Returning Merchandise

If a product ordered is not suitable to your needs, call us within 10 days for a return authorization number. We will assist in arranging for its return or exchange. Returns must be returned within 21 days of initial shipment. Products must be in original, unopened, undamaged cases, suitable for immediate resale.

If an error was made by Solar Skies, Inc., we will gladly pay for its return, or make other arrangements to your satisfaction.

Returns may be subject to a manufacturer's returned goods policy, usually ranging from 15% to 30% depending on item. Contact us for specifics on any item.

Warranty

Solar Skies, Inc. honors manufacturer warranties. We will gladly assist you with processing warranty claims for items purchased from us. Solar Skies, Inc. offers no express warranties or implied warranties including, but not limited to, the warranties of merchantability and fitness for items to a particular use or purpose.

Solar Skies, Inc. shall not be subject to and disclaims all consequential or incidental damages claimed to result from use of our products as well as products sold by us.

Statement About Terms

These terms and conditions shall constitute the agreement between Solar Skies, Inc and the purchaser, unless amended to and agreed to by Solar Skies, Inc stakeholders. The agreement shall be governed by and construed according to the laws of the State of Minnesota, USA.